Shipping Policy

Order Processing

Once your order is placed, our fulfillment team begins preparing it right away.
Processing typically takes 1–3 business days before your order ships.

During high-volume seasons or holidays, processing may take an additional 1–2 business days.

Shipping Times

Because we partner with multiple trusted fulfillment centers, shipping times may vary depending on the item.

United States

  • Items shipped from our US warehouses: 3–7 business days

  • Items shipped from our international warehouses: 7–18 business days

You will always receive a tracking number once your order has shipped.

Canada

  • US warehouse items: 5–10 business days

  • International shipments: 10–20 business days

Tracking is included for all orders.

International Shipping

Available to most countries.
Estimated delivery time: 10–25 business days, depending on location and customs processing.

Multiple Shipments

Your order may arrive in more than one package to ensure faster delivery.
This is completely normal, and you will receive tracking for each package.

Shipping Costs

Shipping rates are calculated at checkout based on your location and the product selected.
We occasionally offer free shipping promotions on select items.

Delivery Delays

While rare, delays may occur due to:

  • Carrier backlogs

  • Severe weather

  • Customs inspections

  • High-volume holiday periods

We monitor all shipments closely and will assist with updates if needed.

Address Accuracy

Please double-check your shipping address before placing your order.
We are unable to make changes once an order has entered processing.

Packages returned due to incorrect addresses may require a reshipping fee.

Lost or Stolen Packages

If your tracking shows “delivered,” but you cannot locate the package:

  1. Check your mailbox, porch, foyer, or around your home

  2. Check with neighbors

  3. Contact the carrier directly

If the carrier cannot locate the package, contact us and we will assist with next steps.